Refund policy
Every t-shirt on our store is custom-printed on demand just for you. Because we do not keep inventory or pre-printed stock, we cannot accept returns or exchanges if you order the wrong size, change your mind, or provide an incorrect shipping address.
Please carefully review our sizing charts available on each product page before placing your order.
Damaged, Defective, or Incorrect Items: We want you to love your shirt! If there is an issue with your order, we will fix it immediately at no cost to you. Please inspect your order upon receipt and contact us within 14 days if:
- The shirt arrives damaged, stained, or torn.
- The print quality is noticeably blurry, misaligned, or defective.
- You received the wrong size, color, or design than what you orded.
How to Request a Replacement or Refund:
- Email us at lisa@walkwithmewellness.co with your order number.
- Attach a clear, well-lit photo of the damaged shirt or print defect.
- State whether you prefer a free replacement or a full refund to your original payment method.
Note: Do not mail items back to the return address printed on your package shipping label. We do not require you to ship the defective item back to us to receive your replacement.
Cancellations:
Because our printing partner begins processing orders automatically, we can only cancel or modify an order if it has not entered into production. Once an order enters production, it cannot be canceled.